Terms of Service

1. The service

Trioperspective analyses Amazon Advertising reports you upload and produces an audit with scores, estimates and suggested fixes. It also builds bulk sheet files for Amazon Sponsored Products. Trioperspective is not affiliated with, endorsed by or sponsored by Amazon.

2. Your account

• You need an account to unlock full reports, buy credits and download bulk files.
• Keep access to your email or Google account secure: it is how you sign in.
• Only upload reports you are authorised to use, for accounts you own or manage.

3. Credits

• Credits are prepaid units used on the service. The base rate is 1 credit = US$1; larger packs cost less per credit.
• A full audit report costs 5 credits (your first full report is free). Each bulk file download costs 1 credit. Teaser results and building campaigns are free.
• Credits do not expire, have no cash value, and cannot be transferred or resold.
• Prices are in US dollars and may exclude taxes, which are added at checkout where they apply.
• Refunds are covered by our Refund Policy.
• We may change credit prices or costs for the future. Credits you already bought keep their value.

4. Audit results are estimates

Scores, monthly leak figures and upside figures are estimates calculated from the reports you provide and the target ACoS and margin you enter. They are not guarantees of savings or sales. You are responsible for the changes you make to your Amazon advertising and for checking bulk files before uploading them to Amazon.

5. Acceptable use

Do not misuse the service: no attempts to break its security, bypass credit charges, overload it, scrape it, or use it for anything unlawful. We may suspend accounts that do.

6. Your data

Your reports and results remain yours. You give us permission to process them only to run the service, as described in our Privacy Policy.

7. Availability and changes

We work to keep the service available and accurate, but it is provided "as is" and may change or be interrupted. We may add, change or remove features.

8. Liability

To the fullest extent the law allows, Trioperspective LLC is not liable for indirect or consequential losses, such as lost sales or profit from advertising decisions, and our total liability for any claim is limited to the amount you paid us in the 12 months before it arose. Nothing in these terms limits rights you have under consumer law that cannot be excluded.

9. Ending your account

You can stop using the service and ask us to delete your account at any time by contacting support@trioperspective.com. We may close accounts that breach these terms. Unused credits on an account closed for a breach are forfeited.

10. Changes to these terms

We may update these terms. If a change is significant we will tell signed-in users before it takes effect.

11. Contact

Questions about these terms: support@trioperspective.com.